Professional Experience
As a Graduate Teaching Assistant at Northeastern University, I honed my skills in Java Swing, debugging, and design patterns while assisting 480 students in developing applications. I gained experience in grading, troubleshooting, and collaborating with both instructors and students, enhancing my technical, problem-solving, and time-management abilities.
At S&P Global Market Intelligence, I worked on automating processes, optimizing data workflows, and improving platform efficiency. I gained hands-on experience with Salesforce (Apex, LWC), Docker, Kubernetes, ElasticSearch, SOLR, SQL, Hive, and AWS services, while enhancing my skills in automation, deployment, and data management.
As an Associate Developer Support Engineer at Salesforce, I gained expertise in Apex, Lightning Components (Aura and LWC), Visualforce, SOAP and REST APIs, and mobile app troubleshooting for Android and iOS. I supported customers with custom development issues, guided them through deployments and configurations, and identified bugs for resolution. Additionally, I contributed to a customer forum team, helping address documentation gaps and stabilizing the system by identifying 25 critical bugs.
As a Project Intern at Navtech, I worked on streamlining access to custom reports using Lightning Web Components (LWC), improving process efficiency by 40%. I gained hands-on experience with LWC and Apex development, adhering to best practices and achieving over 90% code coverage in test classes.
As a Project Intern at JEEV60, I worked on website of JEEV60 and improved site speed and SEO