Professional Experience

Northeastern UniversityJan 2023 - May 2023

As a Graduate Teaching Assistant at Northeastern University, I honed my skills in Java Swing, debugging, and design patterns while assisting 480 students in developing applications. I gained experience in grading, troubleshooting, and collaborating with both instructors and students, enhancing my technical, problem-solving, and time-management abilities.

S&P Global Market IntelligenceJul 2021 - Aug 2022

At S&P Global Market Intelligence, I worked on automating processes, optimizing data workflows, and improving platform efficiency. I gained hands-on experience with Salesforce (Apex, LWC), Docker, Kubernetes, ElasticSearch, SOLR, SQL, Hive, and AWS services, while enhancing my skills in automation, deployment, and data management.

Salesforce.comJun 2019 - Jul 2021

As an Associate Developer Support Engineer at Salesforce, I gained expertise in Apex, Lightning Components (Aura and LWC), Visualforce, SOAP and REST APIs, and mobile app troubleshooting for Android and iOS. I supported customers with custom development issues, guided them through deployments and configurations, and identified bugs for resolution. Additionally, I contributed to a customer forum team, helping address documentation gaps and stabilizing the system by identifying 25 critical bugs.

NavTechJan 2019 - Mar 2019

As a Project Intern at Navtech, I worked on streamlining access to custom reports using Lightning Web Components (LWC), improving process efficiency by 40%. I gained hands-on experience with LWC and Apex development, adhering to best practices and achieving over 90% code coverage in test classes.

JEEV60Mar 2017 - May 2017

As a Project Intern at JEEV60, I worked on website of JEEV60 and improved site speed and SEO

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